UMR

Administers the self-funded Parkland Employee Health Plan (PEHP). UMR helps ensure Parkland pays claims correctly, managing health care costs so you can focus on your well-being.

Website umr.com Phone Number 877.370.0320

People first, for the health of our community

Transparency In Parkland Employee Health Plan Coverage

This link leads to the machine-readable files that Parkland Health makes available as required by the federal Transparency in Coverage rule. After clicking the link, hit “Ctrl + F” and then type “Parkland-Health or Parkland-Hospital” in the search bar to see all of the machine-readable files for Parkland Health. The machine-readable files include negotiated service rates and out-of-network allowed amounts between the Parkland Employee Health Plan and healthcare providers. The machine-readable files are formatted to allow plan participants, researchers, regulators, and application developers to more easily access and analyze data.

For Enrollment Help

OTM Shared Services
469.419.3000 (ext. 7-3000)
OTM Service Portal
parkland.service-now.com

For Technical Support

To register for DUO, please use this link to submit a self-service DUO Request. For technical issues with the OTM Portal, please contact the Technical Support Center at 214.590.5999.