Impact Interactive

Verifies the eligibility of dependents you add to the Parkland Employee Health Plan throughout the year.

Phone Number 866.691.6551

People first, for the health of our community

Transparency In Parkland Employee Health Plan Coverage

This link leads to the machine-readable files that Parkland Health makes available as required by the federal Transparency in Coverage rule. After clicking the link, hit “Ctrl + F” and then type “Parkland-Health or Parkland-Hospital” in the search bar to see all of the machine-readable files for Parkland Health. The machine-readable files include negotiated service rates and out-of-network allowed amounts between the Parkland Employee Health Plan and healthcare providers. The machine-readable files are formatted to allow plan participants, researchers, regulators, and application developers to more easily access and analyze data.

For Enrollment Help

OTM Shared Services
469.419.3000 (ext. 7-3000)
OTM Service Portal
parkland.service-now.com

For Technical Support

To register for DUO, please use this link to submit a self-service DUO Request. For technical issues with the OTM Portal, please contact the Technical Support Center at 214.590.5999.